idemeum - Entra Authorization Failure – Incident details

Entra Authorization Failure

Resolved
Partial outage 20 %
Started 3 months agoLasted about 13 hours

Affected

Availability Check

Partial outage from 6:55 AM to 7:37 PM

Updates
  • Resolved
    Resolved

    This incident has been resolved. Idemeum microsoft application was removed from partner portal. Once we learned about it, the issue caused Entra authorizations to fail. We have replaced authorization flow with the client credential flow using client id and secret. We will be reaching out to impacted customers and help with migrating to the client credential flow.

  • Investigating
    Investigating

    We are currently investigating the incident where Entra authorization request are failing. This may result in the login to fail for the users.